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Terms Conditions

Welcome to Cloudworkers (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using Cloudworkers, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services immediately.

1. Introduction

Cloudworkers is an online platform that connects freelance chat moderators (“Freelancers,” “Operators,” or “Users”) with chat service providers (“Clients”). Our platform serves as an intermediary, offering registration, onboarding, and communication tools to help freelancers find legitimate online chat work.

These Terms apply to all visitors, registered users, and any person who interacts with the website or our services.

2. Eligibility

To register as a freelance chat operator or use our services, you must:

  • Be at least 18 years old (or the legal age in your country).
  • Provide accurate and truthful personal information during registration.
  • Have access to a stable internet connection and compatible device.
  • Comply with local laws and regulations regarding freelance work.

We reserve the right to reject or terminate any account that provides false or misleading information.

3. Account Registration

When creating an account with Cloudworkers, you agree to:

  • Keep your login credentials confidential.
  • Take full responsibility for all activity under your account.
  • Notify us immediately of any unauthorized access or security breach.

We are not liable for any loss resulting from failure to secure your account credentials.

4. Nature of Services

Cloudworkers acts as an intermediary platform only. We do not directly employ chat operators. Instead, we connect freelancers with partner companies that manage chat services.

Freelancers are considered independent contractors, not employees of Cloudworkers. Therefore, Cloudworkers is not responsible for employment benefits, taxes, or legal obligations associated with freelance work.

5. Payments and Compensation

Freelancers are compensated based on performance, message count, or time worked, depending on the agreement with the respective partner company.

  • Payment processing is managed through third-party platforms (e.g., PayPal, Wise, or bank transfer).
  • Earnings are subject to each partner company’s terms and verification process.
  • Cloudworkers does not directly issue or control freelancer payments.

You are responsible for ensuring the accuracy of your payment details and complying with local tax laws.

6. Acceptable Use Policy

By using our website and services, you agree not to:

  • Use the platform for illegal, fraudulent, or harmful purposes.
  • Impersonate another individual or misrepresent your identity.
  • Engage in abusive, harassing, or discriminatory behavior.
  • Upload or transmit malicious code, viruses, or spam.
  • Copy, reproduce, or distribute any content from the website without permission.

Violation of these rules may result in immediate account suspension or termination.

7. Intellectual Property Rights

All website content including text, graphics, logos, images, videos, and software is owned or licensed by Cloudworkers and protected by copyright and trademark laws.

You may not copy, reproduce, or redistribute any content without written consent from Cloudworkers.

8. Third-Party Links and Services

Our website may include links to third-party websites, payment processors, or partner programs. These sites operate independently, and Cloudworkers is not responsible for their content, policies, or practices.

We encourage you to review the terms and privacy policies of any third-party websites you visit.

9. Limitation of Liability

To the maximum extent permitted by law, Cloudworkers shall not be held liable for any:

  • Direct or indirect damages resulting from your use or inability to use the website.
  • Loss of income, data, or reputation.
  • Errors, omissions, or delays caused by third-party providers.

Your use of the website and services is at your own risk.

10. Disclaimer of Warranties

Cloudworkers provides its services “as is” and “as available” without any express or implied warranties.
 We do not guarantee uninterrupted access, error-free operation, or compatibility with your device.

All freelance job opportunities and communications are managed by third-party partners, not directly by Cloudworkers.

11. Termination of Use

We reserve the right to suspend or terminate any user account at our discretion if:

  • You violate these Terms or any applicable laws.
  • You misuse the platform or provide false information.
  • Your actions harm the integrity or reputation of Cloudworkers.

Termination may result in loss of access to your account and any associated data.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of USA, where Cloudworkers is headquartered.
 Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in USA.

13. Changes to These Terms

We may update or modify these Terms at any time without prior notice. The updated version will be posted on this page with a revised effective date. Continued use of the website constitutes your acceptance of the new Terms.

14. Contact Information

For questions, feedback, or concerns regarding these Terms, please contact us.